Warranty / T&C

LIMITED TWO YEAR WARRANTY

Subject to the limitations set forth below, for a period of two years from the date of completion of the work, Xpress Painters will repair peeling, blistering or chipping paint resulting from defective workmanship.

 

THIS LIMITED TWO YEAR WARRANTY DOES NOT COVER:

Any work where Xpress Painters did not supply the paint or other materials.

Any work which was not performed by the Xpress Painters.

Varnished surfaces.

Surfaces made of, or containing, galvanized metal.

Repairs to horizontal surfaces or any surface that, by virtue of its design permits moisture to collect.

Surfaces include, but are not limited to, decks, railings, stairs, porches, roofs, and wood gutters.

Exact paint matches as environmental conditions will affect the color and finish of all paints over time.

Any repairs which are necessitated as a result of a defect in the paint regardless of whether the paint was supplied by Xpress Painters or the customer.

Bleeding caused by knots, rust, or cedar.

Cracks in drywall, plaster, or wood.

Peeling, blistering or chipping where they are caused by:

mill-glazing from smooth cedar

ordinary wear and tear.

Abnormal use or misuse

Peeling off layers of paint existing prior to the work performed by Xpress Painters.

Structural defects.

Settling or movement.

The moisture content of the substrate.

Abrasion, mechanical damage, abrasive cleaning, abuse, or damage resulting from the use of chemicals or cleaning agents or exposure to harmful solids, liquids, or gases.

Damage or defects caused in whole or in part by reason of fire, explosion, flood, acts of God, extreme weather conditions, misuse, alterations, abuse, vandalism, negligence, or any other similar causes beyond the control of Xpress Painters.

Repairs under this limited two-year warranty will be performed only on the specific areas where peeling, blistering or chipping has occurred and only to the level of surface preparation described in the estimate.

 

FOR THIS WARRANTY TO BE VALID, YOU MUST:

Pay the full painting estimate price.

Retain a copy of the original painting estimate.

Retain evidence of payment in full.

Make the property accessible to Xpress Painters or its workers to perform the repairs.

THIS LIMITED TWO YEAR WARRANTY IS THE ONLY EXPRESS WARRANTY MADE BY THE XPRESS PAINTERS AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. THIS WARRANTY COVERS ONLY THOSE SERVICES PROVIDED BY THE XPRESS PAINTERS TO THE ORIGINAL CUSTOMER. IN NO EVENT SHALL THE XPRESS PAINTERS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES IN EXCESS OF THE ORIGINAL PAINTING ESTIMATE. THIS WARRANTY MAY NOT BE ALTERED OR EXTENDED FOR ANY PURPOSE UNLESS DONE SO IN WRITING IN A DOCUMENT EXECUTED BY ALL PARTIES TO THIS.

For warranty service, you should contact Xpress Painters to schedule an inspection of your property by sending an email to paint@xpresspainters.com or calling the number listed on the front of your painting estimate.